You don't. The done-for-you setup handles it. We load your services, your pricing approach, your service area, and your common customer questions into Ava before she ever answers a call. You review what she knows and request changes anytime.
There's no dashboard to configure, no scripts to write, and no long training period. You share your details in a short intake, and Ava is answering the next day — usually in under 24 hours.
During onboarding, we build Ava around how your shop actually runs. That means:
You don't have to write any of this out perfectly. Tell us how you run calls today and we translate it into how Ava handles them.
Say you're one of the few shops in your area doing high-lift conversions or gate operators. Tell us at intake and we build it in. Ava only talks about the services you actually offer — she won't promise work you don't do, and she won't quote outside the ranges you approve.
If a caller asks about something Ava doesn't cover, she doesn't bluff. She captures the question, promises a callback, and flags it in your instant summary so you can follow up.
Your service list isn't frozen. Add a seasonal offer, drop a service, adjust a price range, update your area — send the change and we update Ava for you. Tweaks to what she offers and how she says it are part of the service, not an upgrade.
For the bigger picture on how this all fits together, see how Ava works as an AI answering service for garage door shops, or how she applies your rules on every call using natural conversation.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.